Heather House
Inspection Scores
Lower scores indicate better performance. 0 = best, 25/30 = worst.
Heather House is a hospitals/childcare/caring premises located at Cheshire Avenue, Birtley, Chester Le Street, DH3 2BA, in the Gateshead local authority area. Following its most recent inspection on 16 July 2026, it received a food hygiene rating of 5 (Very Good). The inspection assessed three categories: hygienic food handling (scored 0 — very good), structural compliance (scored 0 — very good), and confidence in management (scored 0 — very good). In the FHRS scoring system, lower numbers indicate better performance, with 0 being the best possible score in each category. As a food provider in a care or educational setting, this business is subject to particularly rigorous standards given the vulnerability of the people it serves. Inspectors pay close attention to allergen management, nutritional record-keeping, and staff training. Food businesses in the UK are inspected by local authority environmental health officers. The frequency of inspections depends on the risk category — higher-risk businesses are inspected more frequently, typically every 6 to 12 months, while lower-risk establishments may be inspected every 2 to 3 years.
Location
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Related Pages
FAQ
What is the food hygiene rating of Heather House?
Heather House has a food hygiene rating of 5 out of 5, as assessed by Gateshead.
What does a food hygiene rating of 5 mean for a hospitals/childcare/caring premises?
A rating of 5 means hygiene standards are very good. The inspectors found that food was handled, prepared and stored safely, the premises were clean and well-maintained, and management had effective systems to maintain standards.
When was Heather House last inspected?
Heather House was last inspected on 2026-07-16. Food businesses in the UK are typically re-inspected every 6 months to 3 years, depending on their risk category and previous rating.
Where is Heather House located?
Heather House is located at Cheshire Avenue, Birtley, Chester Le Street , DH3 2BA, in the Gateshead local authority area.